PRIVACY POLICY

At Tech E Print, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. INFORMATION WE COLLECT

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Place an order for products
• Create an account on our website
• Subscribe to our newsletter
• Contact our customer service
• Participate in surveys or promotions

The personal information we collect may include:

• Contact Information: Name, email address, phone number, shipping address, billing address
• Account Information: Username, password (encrypted)
• Order Information: Products purchased, order history, payment method (COD)
• Communication Data: Your messages, feedback, and correspondence with us

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on our site
• Referring website addresses
• Click patterns and navigation paths

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

Order Processing and Fulfillment

• Process and deliver your orders
• Send order confirmations and shipping updates
• Handle returns, exchanges, and refunds
• Provide customer support

Account Management

• Create and manage your account
• Authenticate your identity
• Provide personalized shopping experience
• Save your preferences and order history

Communication

• Respond to your inquiries and support requests
• Send important updates about your orders
• Provide technical support and assistance
• Send promotional emails (with your consent)

Business Operations

• Improve our website and services
• Analyze customer behavior and preferences
• Prevent fraud and enhance security
• Comply with legal obligations

3. HOW WE STORE YOUR INFORMATION

We take the security of your personal information seriously. Your data is stored in secure text files on our servers with the following protections:

• Access Control: Only authorized personnel have access to customer data
• Encryption: Sensitive information is encrypted during transmission
• Regular Backups: Data is backed up regularly to prevent loss
• Secure Servers: Our servers are protected by firewalls and security measures

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

4. INFORMATION SHARING AND DISCLOSURE

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Shipping and delivery services
• Payment processing (COD verification)
• Website hosting and maintenance
• Customer service support

Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal processes (court orders, subpoenas)
• Government requests or investigations
• Protection of our rights and property
• Prevention of fraud or illegal activities

5. YOUR PRIVACY RIGHTS

You have the following rights regarding your personal information:

Access and Correction

You have the right to access, update, or correct your personal information at any time by logging into your account or contacting us.

Data Deletion

You can request deletion of your personal information, subject to legal retention requirements. Contact us at info@techeprint.com to submit a deletion request.

Marketing Communications

You can opt out of receiving promotional emails by clicking the "unsubscribe" link in any marketing email or by contacting us directly.

Account Closure

You may close your account at any time by contacting our customer service team.

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your browsing experience:

• Essential Cookies: Required for website functionality and security
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how visitors use our site

You can control cookie settings through your browser preferences. Note that disabling cookies may affect website functionality.

7. CHILDREN'S PRIVACY

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

8. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. DATA SECURITY

While we implement reasonable security measures to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but continuously work to improve our security practices.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in the United States and Canada where our servers are located. By using our services, you consent to this transfer.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for material changes

Your continued use of our services after changes indicates your acceptance of the updated policy.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

By using Tech E Print's website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.